Privacy Policy

Collection and Use of Personal Information

Your trust and privacy are important to us.  The following Privacy Policy is how we handle your personal information We will not sell your personal information to anyone.  

Personal information is data that can be used to identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with Acey Decy Lighting. Acey Decy and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.

Here are some examples of the types of personal information Acey Decy may collect and how we may use it:

What personal information we collect

• When you create an username or account, apply for credit, purchase a product, download software, register for an event at Acey Decy or other location, connect to our services, contact us including by social media or participate in an online survey, review a product, we may collect a variety of information, including your name, occupation, company name, mailing address, phone number, email address, contact preferences, device identifiers, IP address, location information, credit card information and profile information where the contact is via social media.
• We may ask for a government issued ID in order to validate your account and allow you to rent equipment, and for the purpose of extending commercial credit, managing reservations, or as required by law.

How we use your personal information

We may process your personal information: for the purposes described in this Privacy Policy, with your consent, for compliance with a legal obligation to which Acey Decy is subject, for the performance of a contract to which you are party, in order to protect your vital interests, or when we have assessed it is necessary for the purposes of the legitimate interests pursued by Acey Decy or a third party to whom it may be necessary to disclose information. If you have questions about this legal basis you can contact the Data Protection Officer by calling (818)408-4444.

• The personal information we collect allows us to keep you posted on Acey Decy's latest product announcements, software updates for products we represent, video content, and upcoming events, and industry news. If you don’t want to be on our mailing list, you can opt-out anytime by unsubscribing using the "Unsubscribe" link located at the bottom of our e-mails.
• We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes. We may also use your personal information for account and network security purposes, including in order to protect our services for the benefit of all our users, and pre-screening or scanning uploaded content for potentially illegal content, including child sexual exploitation material. Where we use your information for anti-fraud purposes it arises from the conduct of an online transaction with us. We limit our uses of data for anti-fraud purposes to those which are strictly necessary and within our assessed legitimate interests to protect our customers and our services. For certain online transactions we may also validate the information provided by you with publicly accessible sources.
• From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Acey Decy, you may not opt out of receiving these communications.
• We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Acey Decy's product offerings, services, and customer communications.
• If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.
• If you apply for a position at Acey Decy or we receive your information in connection with a potential role at Acey Decy, we may use your information to evaluate your candidacy and to contact you. If you are a candidate, you will receive more information about how Acey Decy handles candidate personal information at the time of application.

Source of your personal information where they are not collected from you

If you are a potential candidate for employment with Acey Decy, we may have received your personal information from third parties such as recruiters or external websites. We will use the personal information we receive to contact you about a potential opportunity or in evaluating your candidacy. If you did not provide us your personal information directly, we will inform you of the source when we first contact you regarding your candidacy. For research and development purposes, we may use datasets such as those that contain images, voices or other data that could be associated with an identifiable person. When acquiring such datasets, we do so in accordance with applicable law in the jurisdiction in which the dataset is hosted. When using such datasets for research and development, we do not attempt to re-identify individuals who may appear therein.

Collection and Use of Non-Personal Information

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

• We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where the Acey Decy or affiliated website is used so that we can better understand customer behavior and improve our products, services, and advertising.
• We may collect information regarding customer activities on our website such as page views, link clicks, product view clicks, software downloads, and other non-personal metrics as they pertain to the performance of our website and product or service offerings.  This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non‑personal information for the purposes of this Privacy Policy.
• We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.
• With your explicit consent, we may collect data about how you use your device and applications in order to help app developers improve their apps.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

 

Cookies and Other Technologies

Acey Decy's website, online services, interactive applications, email messages, and advertisements may use "cookies" and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non‑personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

Acey Decy also uses cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with Acey Decy more convenient and personal. For example, knowing your first name lets us welcome you the next time you visit the Acey Decy website. 

If you want to disable cookies on your browser, check with your provider to find out how to disable cookies. Please note that certain features of the Acey Decy website will not be available once cookies are disabled.

As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. Acey Decy may use this information in our marketing and advertising services to increase our effectiveness and enhance the value of your experience on our website.

In some of our email messages, we use a “click-through URL” linked to content on the Acey Decy website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages. Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

 

Disclosure to Third Parties

At times Acey Decy may provide third parties with certain personal information to provide or improve our products and services, including to deliver products at your request, or to help Acey Decy market to consumers. When we do, we require those third parties to handle it in accordance with relevant laws. Acey Decy does not sell personal information, and personal information will never be shared with third parties for their marketing purposes.

Service Providers

Acey Decy shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Acey Decy operates.

Others

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Acey Decy to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you, but only where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.  This could include providing information to public or governmental authorities. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

 

Protection of Personal Information

Acey Decy takes the security of your personal information very seriously. The Acey Decy website protects your personal information during transit using encryption such as Secure Sockets Layer (SSL). When your personal data is stored by Acey Decy, we use computer systems with limited access housed in facilities using physical security measures. 

When you post or comment on an Acey Decy forum, chat room, or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.

 

Integrity and Retention of Personal Information

Acey Decy will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy and our service specific privacy summaries. When assessing these periods we carefully examine our need to collect personal information at all and if we establish a relevant need we only retain it for the shortest possible period to realize the purpose of collection unless a longer retention period is required by law.

 

Your Privacy Rights

You can help ensure that your contact information and preferences are accurate, complete, and up to date by signing in to your user profile page. For other personal information we hold, we will provide you with access (including a copy) for any purpose including to request that we correct the data if it is inaccurate or delete the data if Acey Decy is not required to retain it by law or for legitimate business purposes.

We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. We may also decline aspects of deletion or access requests if we believe doing so would undermine our legitimate use of data for anti-fraud and security purposes as described earlier. 

California

The California Consumer Privacy Act provides California consumers with the right to obtain from Acey Decy information about the personal information about you that we collect, use, and disclose. You can exercise your rights through an authorized agent by calling 1-818-408-4444.

If you choose to exercise your privacy rights, you have the right to not to receive discriminatory treatment or a lesser degree of service from Acey Decy.

Third‑Party Sites and Services

The Acey Decy website may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties.

Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

 

 

 

Privacy Questions

If you have any questions or concerns about Acey Decy’s Privacy Policy or data processing, you would like to contact our Data Protection Officer, or if you would like to make a complaint about a possible breach of local privacy laws, please contact us at 1-818-408-4444. 

When a privacy question or question about personal information received in response to an access/download request is received we have a dedicated team which triages your contact to address your issue. Where your issue may be more substantive in nature, we may request more information from you. All such substantive contacts receive a response within seven (7), days wherever possible - providing a response on the issue raised, requesting additional information where necessary or indicating that a response will require additional time. You may at any time refer your complaint to the relevant regulator in your jurisdiction if you are unsatisfied with a reply received from us. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

Where your complaint indicates an improvement could be made in our handling of privacy issues we will take steps to make such an update at the next reasonable opportunity. In the event that a privacy issue has resulted in a negative impact on you or another person we will take steps to address that with you or that other person.

Acey Decy may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. We will also contact you via your contact information on file, for example by email, notification or some other equivalent method.